Don’t Call Me (Maybe): The Psychology Behind Employees’ Preferred Support Methods

Studies show chat and text are the preferred communication channels for some individuals, except when it comes to health and finances. In the evolving landscape of customer service and employee benefits, the interplay between artificial intelligence (AI) and human interaction has become a focal point. While AI offers efficiency in handling routine tasks, human empathy…

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SCOTT STEARNS JOINS THE ORIENTATION COMPANY AS PARTNER, SALES

FRISCO, TX, December 19, 2024 – The Orientation Company (TOC), a leader in enrollment services and employee engagement and communications, is proud to announce the addition of Scott Stearns as its newest Partner. Scott brings a wealth of expertise in strategic account management, business development, and benefits administration. With a proven track record of driving…

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A Quick Guide to Year-End Benefit Reminders: Helping employees make the most of their benefits and start the new year feeling supported and prepared.

Woman checking smartwatch, working laptop.

With the end of the year just a few weeks away, now is a great time to remind employees to take advantage of time-sensitive benefits before the plan year runs out. Plus, December’s hectic pace presents the opportunity to share helpful tips on how your company’s benefits package can support employees and their families in…

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Corporate America’s Role in the Long-Term Care Crisis: Why Employers Should Consider Adding Group Long-Term Care Insurance

Happy father and son embrace outdoors.

As the U.S. population ages, the need for long-term care insurance is becoming increasingly urgent. Spurred on by recent legislation developments in states like Washington, California, and Pennsylvania (just to name a few) employers are becoming more aware of the need to take proactive steps to support their workforce and prepare for the future. One…

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PRESS RELEASE: SCOTT PRINCE JOINS THE ORIENTATION COMPANY AS PARTNER

FRISCO, TX, July 11, 2023 – The Orientation Company (TOC) is excited to announce industry veteran Scott Prince as the newest addition to its sales organization. Scott joins Alex Ward, Rob Fulton, and Darin Brown in helping large employers connect with employees on an individual level and provide a positive benefits experience through smarter and…

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