Trends
Don’t Call Me (Maybe): The Psychology Behind Employees’ Preferred Support Methods
Studies show chat and text are the preferred communication channels for some individuals, except when it comes to health and finances. In the evolving landscape of customer service and employee benefits, the interplay between artificial intelligence (AI) and human interaction has become a focal point. While AI offers efficiency in handling routine tasks, human empathy…
Read MoreCorporate America’s Role in the Long-Term Care Crisis: Why Employers Should Consider Adding Group Long-Term Care Insurance
As the U.S. population ages, the need for long-term care insurance is becoming increasingly urgent. Spurred on by recent legislation developments in states like Washington, California, and Pennsylvania (just to name a few) employers are becoming more aware of the need to take proactive steps to support their workforce and prepare for the future. One…
Read MoreThree ways to level-up your employee experience in 2023
With annual enrollment safely in the rearview, companies are setting their sights on optimizing their employee benefit experience in the year ahead. Despite economic concerns, the challenge of finding and retaining talent shows no signs of letting up. If there’s one silver lining to this daunting labor shortage, it’s that it has spurred organizations toward…
Read MoreEmployees Continue to Leave Employment, According to the Bureau of Labor Statistics
The DOL recently released the jobs report for the month of November 2022. A couple of observations around the numbers are interesting to note. The total number of openings in the US increased to 10.5 million available jobs, up from 10.3 million the previous month. Even with the concerns about a pending recession, voluntary separation rate increased to…
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